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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lynn

Lynn

September 16, 2026

5  out of  5
rating by Lynn
"Review of accounts with State Farm. Olivia was very friendly and knowledgeable. Explained what we did not understand. We have car insurance and life insurance with State Farm. The rates are very reasonable."
We responded:
"Hi Lynn, thank you for sharing your feedback—we’re pleased to hear from you! Olivia will be delighted to know that her friendly and knowledgeable assistance helped you understand your car and life insurance. We appreciate your trust in our agency and are glad to have you with us."
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Destinee Tillis

September 16, 2026

5  out of  5
rating by Destinee Tillis
"Very understandable and reasonable prices! Thank alot to Ms.Abbi she was AMAZING!"
We responded:
"Destinee, we’re always happy to hear from you! It's great to hear that Ms. Abbi was amazing and that you found our prices reasonable. We appreciate your trust in our agency for your insurance needs."
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SK R

September 15, 2026

5  out of  5
rating by SK R
"Very good response"
We responded:
"Your five-star rating was a wonderful surprise to come across. Thanks for choosing our team!"
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Patricia Brunson

September 15, 2026

5  out of  5
rating by Patricia Brunson
"Excellent customer service. Lynn is very helpful and knowledgeable and went out of her way to help me get the best price for me. She took her time with me and made sure I understood every detail."
We responded:
"Thank you, Patricia, for your kind words about our customer service. We're glad to hear that Lynn was able to assist you effectively and ensure you understood all the details. Your feedback means a lot to us."
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Gary Hutchison

September 15, 2026

5  out of  5
rating by Gary Hutchison
"Lyn could mot have been more helpful or pleasant."
We responded:
"This is wonderful to hear, Gary! It's fantastic to know Lyn was so helpful and pleasant. We appreciate your trust in our agency for your insurance needs."
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Dena Simpson

September 14, 2026

5  out of  5
rating by Dena Simpson
"Charlie was awesome! He was patient, thorough and kind, all great qualities! That is why I have been a customer for many many years. They always take care of me. Just the absolute best people."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Michael Still

September 14, 2026

5  out of  5
rating by Michael Still
"Ian Cuddy and Charles McQueeney or fantastic to talk with. They were very helpful, knew what they were talking about and saved me a lot of money. I highly recommend them."
We responded:
"Hi Michael! Thanks so much for your wonderful recommendation! We're so glad to hear that we were helpful and knowledgeable, and it makes us thrilled that we could help you save some money. We truly appreciate your trust in our agency for your insurance needs!"
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Mike Gillins

September 12, 2026

4  out of  5
rating by Mike Gillins
"Very friendly"
We responded:
"Thank you, Mike, for your feedback. We're glad to hear you found our team friendly. If there's anything more we can do to enhance your experience, feel free to let us know. "
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Silio Garcia

September 4, 2026

5  out of  5
rating by Silio Garcia
"I have been a State Farm customer for over 4 decades. The Charlie McQueeny’s agency has been awesome throughout our 3 and on half decades in Charleston. Lynn McQueeney is incredibly personable, knowledgeable, and willing to help with any and all insurance matters. My loyalty to State Farm and this agency specifically, is due to the many years I have counted and depended on Lynn, to answer all of my concerns, and come up with solutions to any and all of my car and home insurance needs. I highly recommend this agency for all of your insurance needs!!!"
We responded:
"Silio, thank you so much for your heartfelt feedback and for being a loyal State Farm customer for over four decades! It’s fantastic to hear that Lynn has been such a dependable resource for your car and home insurance needs during your time in Charleston. We truly appreciate your recommendation and can’t wait to continue supporting you with any insurance matters in the future!"
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Bernie Still

September 4, 2026

5  out of  5
rating by Bernie Still
"Great experience from start to finish! Charles and Ian took great care of us. Two thumbs up!!"
We responded:
"Bernie, we truly enjoyed hearing about your experience with us! It’s absolutely wonderful to know that our team took such exceptional care of you during your time with us. We sincerely appreciate you trusting our team with your insurance needs—we want you to know that we are always here for you whenever you need assistance or support!"
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Twaun K

September 4, 2026

5  out of  5
rating by Twaun K
"Abbi was such a sweet person! She was respectful and had patience. She found the best quote for my car! I would recommend that you speak with her if your thinking about getting State Farm Insurance!"
We responded:
"Thanks for the wonderful review, Twaun! It’s wonderful to know Abbi was patient, respectful, and able to help you find the right car insurance quote. We’re thankful for your recommendation and will be here whenever you need a hand with your insurance!"
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McKenna Rugheimer

September 4, 2026

5  out of  5
rating by McKenna Rugheimer
"Everyone is so helpful, nice, and so easy to talk to. 10/10 experience every time"
We responded:
"Thanks for the shoutout, McKenna! We're delighted to hear that you find our team helpful and easy to talk to. It's great to know that you've consistently had a 10/10 experience with us. If you ever need assistance with your insurance needs, feel free to reach out."
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David Cohan

August 31, 2026

5  out of  5
rating by David Cohan
"Everyone is always very helpful and friendly and they go out of their way to help been with them for over 26 yrs and I have my house and car with them"
We responded:
"Thank you so much for your continued trust and loyalty over the past 26 years! We’re delighted to hear that our team has always been helpful and friendly, and that we’ve been able to assist you with your home and car insurance. We truly value having you as part of our family and look forward to serving you for many more years to come!"
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Denise Smalls

August 31, 2026

5  out of  5
rating by Denise Smalls
"Everyone is very professional and caring at this location. Willing to go the extra mile for their customers. I've been with Charlie McQueen insurance for over 20 plus years. Would definitely recommend to anyone!"
We responded:
"Denise, having your trust for over two decades is incredibly meaningful to us! We love knowing that our team has continued to give you the kind of professional, dedicated service you can count on. Thanks for being with us all these years and sharing your recommendation!"
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Courtney Scott

August 27, 2026

5  out of  5
rating by Courtney Scott
"Nick Coleman was AMAZING! He was very helpful and answered all of my questions. This agency is truly the BEST!"
We responded:
"We love hearing that Nick was able to make your experience a positive one, Courtney! Taking the time to answer questions thoroughly is something our team cares about. Thanks for the glowing feedback and for recognizing Nick’s efforts!"
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Debbie Thompson

August 27, 2026

4  out of  5
rating by Debbie Thompson
"I have been with this company many years and I definitely have no complaints. This office is very helpful when you call them."
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Nate Meredith

August 26, 2026

5  out of  5
rating by Nate Meredith
"I had an excellent experience working with Abbi Martin! She was very professional, knowledgeable, friendly, and genuinely took the time to understand my needs. She helped me find ways to lower my car insurance while still making sure I had the coverage I needed.

I really appreciated how clearly she explained everything and how easy the entire process. It’s not often you find someone who truly goes the extra mile to help their customers save money. I’m very happy with the service I received and would highly recommend this agent to anyone looking for great customer service and a better rate on their car, renters or any other kind of insurance!"
We responded:
"We truly enjoyed reading your review, Nate. We're delighted to hear about your positive experience with Abbi Martin and how she assisted you in finding the right car insurance coverage while saving money. Our team is committed to providing exceptional service, and it's great to know Abbi went the extra mile for you. If you ever need further assistance with your insurance needs, feel free to reach out."
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Gervais DuPre

August 26, 2026

5  out of  5
rating by Gervais DuPre
"Olivia is a pleasure to deal with!"
We responded:
"Gervais, thanks for the kind rating! We’ll keep doing what we can to make your insurance experience a positive one."
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Paeden Dubiel

August 26, 2026

5  out of  5
rating by Paeden Dubiel
"I just switched to State Farm car insurance after being with Progressive for years. I’ve been too busy to even consider switching until Nick reached out with a new-and much lower-quote. He was so kind and helpful, gave me all the information I needed to know when it came to switching and helped guide me in the right direction. I’m very happy to have switched!"
We responded:
"Paeden, it was a pleasure having Nick help make your transition to State Farm a smooth one! We’re glad he could find you a more affordable quote and make the process feel easy from start to finish. Thanks for choosing our team, and we’re always here if you ever need anything!"
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Jakob Obenaus

August 24, 2026

5  out of  5
rating by Jakob Obenaus
"Nicks was great he deserves a raise!"
We responded:
"Jakob, it’s always nice to hear when a team member really makes an impression! Nicks clearly went above and beyond to make your experience a positive one. Thanks for taking the time to recognize the great service and share your feedback!"
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Terri Yadon

August 20, 2026

5  out of  5
rating by Terri Yadon
"Charlie McQueeney’s State Farm agency has been so easy to work with and one of the best auto insurance experiences I’ve had. Ian was very helpful and a pleasure to talk with, answering all my questions and concerns. Highly recommend!"
We responded:
"Thanks for the kind words and for recommending our agency, Terri! We're delighted to hear that Ian made your auto insurance experience smooth and enjoyable. If you have any more questions or need assistance in the future, feel free to reach out to our team."
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Francisco Cobb

August 20, 2026

5  out of  5
rating by Francisco Cobb
"Nick, the agent is amazing. I’m trying to get this insurance two years ago and he never get up Nick. Thank you very much and Statefarm appreciate it. You are the best."
We responded:
"It's great to hear that Nick has been such a dedicated agent in helping you with your insurance needs. We truly value your trust in our agency and are here to assist you whenever you need. Thank you, Francisco, for your feedback!"
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Rahi Patel

August 19, 2026

5  out of  5
rating by Rahi Patel
"Nick at Charlie McQueeney State Farm is the best! Extremely personable and always helpful when needed. I’ve been with State Farm for two years now for my auto & health insurance and I have nothing but good things to say! Thank you Nick and State Farm!"
We responded:
"Rahi, two years of working with Nick is something we’re grateful for! It’s wonderful to know his personable approach and helpful service have made a difference with both your auto and health insurance. Thanks for sticking with our team and sharing your experience!"
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Huyen Dang

August 19, 2026

5  out of  5
rating by Huyen Dang
"Excellent service and reasonable price quote"
We responded:
"A positive experience is always worth sharing, Huyen! We're glad to hear that you found our service excellent and our price quote reasonable. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
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jerry fowler

August 19, 2026

5  out of  5
rating by jerry fowler
"Just great people love love"
We responded:
"Jerry, we love hearing that you had such a positive experience with our team! Thank you for taking a moment to share your feedback and let us know we’re on the right track."